Privacy Policy

Privacy Policy

Introduction

Welcome to https://portable-bathroom-with-sink.ecojohns.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users visiting our website, utilizing our applications, or interacting with our services and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://portable-bathroom-with-sink.ecojohns.com.
  2. Mobile applications and software developed by us.
  3. Online services offered through our platform.
  4. Products that include data collection features or require user accounts.

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Account Users: If you create an account on our platform, we collect and process your account information, including usernames, passwords, and profile details.
  2. Website Visitors: When you visit our websites, we may gather data about your browsing behavior, device information, and IP addresses for analytics and improvement purposes.
  3. Communications: We communicate with users through various channels like email, phone calls, or SMS messages to provide updates, newsletters, marketing promotions, or customer support.

Personal Data Collection

We collect several types of personal data to enhance your experience and deliver tailored services:

  1. Account Information: This includes usernames, emails, passwords (hashed and salted), and profile pictures.
  2. Payment Details: We process payment information, such as credit/debit card numbers, billing addresses, and transaction histories, through secure third-party payment gateways.
  3. Financial Records: Financial data related to purchases, refunds, and billing inquiries is kept confidential.
  4. Purchase History: We record your purchase decisions, quantities, and product details for order fulfillment and improvement of our offerings.
  5. Mobile Device Identifiers: Unique device identifiers or IP addresses may be used for analytics and personalization.
  6. Location Data: With user consent, we access location information to provide location-based services.
  7. Feedback and Reviews: User feedback, product reviews, and survey responses are valuable for improving our products and services.
  8. Social Media Information: When you connect your social media accounts, we may collect data from those platforms (subject to their privacy settings).
  9. Product Interaction: We track user interactions with our products, such as product views, clicks, and purchases, to personalize recommendations.

Cookies and Data Collection Technologies

We employ cookies and similar tracking technologies for several reasons:

  1. Strictly Necessary: These cookies enable core functionalities like secure login and account management.
  2. Preferences: They remember user preferences and settings to enhance the user experience.
  3. Analytics: Analytics cookies help us understand how users interact with our sites, providing insights for improvements.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We adhere to data retention policies that are in compliance with applicable laws and regulations:

  1. Legal Requirements: We retain personal data for the duration prescribed by law, including tax, accounting, and regulatory obligations.
  2. Business Purposes: Data may be held for periods beyond legal requirements if necessary for business operations or legitimate interests, such as dispute resolution, fraud prevention, or improving our services.
  3. Deletion/Anonymization: Once the retention period ends or when data is no longer needed, we securely delete or anonymize personal information to prevent re-identification.

Security Measures

We prioritize the security of your personal data and implement robust measures:

  1. Data Encryption: We use encryption protocols for data at rest and in transit to protect against unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Access to personal data is restricted to authorized personnel with a legitimate business need.
  4. Regular Security Audits: We conduct periodic security reviews and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: If inaccurate, you can ask us to correct or update your information.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  4. Restriction: You may restrict our processing of your data under specific conditions.
  5. Data Portability: You have the right to receive your personal data in a structured, commonly used format.
  6. Objection and Non-Discrimination: You can object to processing based on legitimate interests or challenge decisions related to automated decision-making.
  7. Appeals and Complaints: If you believe we’ve mishandled your data, you have the right to file an appeal or complaint with us or relevant supervisory authorities.

To exercise any of these rights, please contact our Data Privacy Team at [email protected].

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Us

For any questions, feedback, or requests related to privacy and data protection:

Email: [email protected]

Postal Address: Portable Bathroom with Sink Privacy Team, 12345 Ecojohns Lane, Green Valley, CA 98765, USA